VantagePoint alerts

The following information describes the available VantagePoint alerts.

Table 1. VantagePoint alerts
VantagePoint alert name	Event description	Xylem recommended action
Blocked Relay	The relay should be open but a load is detected.	Clear the alarm, apply the override, check for command success, then clear the override. If the alarm reappears, the relay is likely damaged.
GPS Location Changed	GPS location detected by module has changed from its installed location by more than the minimum distance threshold.	This is likely an indication that the module was moved without updating the installed GPS location.
GPS Position	GPS hardware has failed to determine a location.	This is likely due to environmental conditions such as being installed in a parking deck. Module will continue to search but may require a manual push of GPS location from a Hand Held Device.
High Current	Measured current is greater than the maximum current threshold.
High Power	Measured power is greater than the maximum power threshold.
High Temperature	Enclosure temperature is greater than the maximum temperature rating of the product.	This condition is outside of the product warranty.
Lamp Failure	Lamp has extinguished or failed to ignite when control module supplied power.	This alarm likely indicates a light fixture issue and the bulb or LED arrays may need to be replaced.
Low Current	Measured current is less than the minimum current threshold.
Low Power	Measured power is less than the minimum power threshold.
Low Power Factor	Absolute measured power factor is less than the minimum power factor threshold.
Memory Error	A memory corruption has been detected and corrected.
Board Failure	Occurs when a board-level failure is detected. For example, the light is OFF but the current level indicates it is ON.
Metrology Failure	Communication to the metrology circuit has failed.
Metrology Reset	Metrology circuit indicates an unexpected reset but is still functioning.
Open Circuit	The relay should be closed but no load is detected.	Clear the alarm, apply the override, check for command success, then clear the override. If the alarm reappears, the relay is likely damaged.
Over Current	Measured current exceeds hardware rating.	This condition is outside the product warranty.
Over Voltage	Measured voltage exceeds hardware rating.	This condition is outside the product warranty.
Power Failure	Unit has detected a power failure condition.	Check the power source.
Power Surge	Measured line voltage is greater than the maximum voltage threshold.
Relay Corrected	Occurs when the relay state was corrected.
Self-Discovery Failure	Self-discovery has failed to identify the lamp.
Unchanged Light Level	Photodiode has not detected a light level change in 26 hours.	This is likely an indication of environmental interference keeping the photodiode from seeing light levels would change the light state from on to off or vice-versa.
Brownout Detected	Measured line voltage is less than the minimum voltage threshold.
Communication Fail	Triggered when the application has not heard from the endpoint in more than 3 hours (configurable).
Cycling Lamp	Set when the Lamp has extinguished twice with the relay closed.	Monitor "Cycling Counter" for number of cycles as fixture is likely at End of Life.
DALI Driver Failure	Occurs when there is Faulty communication between controller and lamp driver or DALI scene mismatch, including mismatch on DALI Scene information.	This is likely a HW failure in the light fixture.
Daylight Burner	Light is incorrectly ON during daylight hours.	Clear the alarm, apply the override, check for command success, then clear the override. If the alarm reappears then the relay is likely damaged.
Fixture Type Changed	Occurs when the light is connected to a different fixture type without first being set to inactive.
GPS Hardware Failure	Occurs when communication with the GPS hardware has failed.