Electric meter alerts

Sensus electric meters and third-party meters in a FlexNet system generate alarms, errors and warnings. These alert notifications are transmitted in multiple ways.

Alarms transmit by ping response, weekly alarm message, or supervisory message. Alarms also can be sent immediately and display as hexadecimal codes. If more than one alarm is present, the code may represent multiple alarms.

Errors transmit by ping response or weekly alarm message unless otherwise noted. Errors also can be sent immediately and display as hexadecimal codes. If more than one error is present, the code may represent multiple errors.

Warnings transmit in the weekly alarm message. The Error or Warning code displayed on the LCD and reported through the FlexNet system is a HEX value, in which non-zero bits represent an error condition. Multiple error conditions may exist at once which produces a value that is the combination of the HEX values for those errors.