Electronic Register+ alerts
The following information describes the alarms, errors, and warnings for the Electronic Register+.
| LCD Code | Meter event name | RNI event name | Event description | Event trigger | Event source | Xylem recommended action |
|---|---|---|---|---|---|---|
| b (also displays battery icon) | Battery Beyond End of Life | Beyond End of Life | Triggers when the product has reached the end of the expected product life base on years. | Triggers after 21 yrs from date of manufacture. | Smart Meter | Investigate. |
| b (also displays battery icon) | Battery Near End of Life | Near End of Life | Triggers when the product is near the end of the expected product life based on years. | Triggers after 20.5 yrs from date of manufacture. | Smart Meter | Investigate. |
| Config Error | Configuration Error | Factory Seal is not set. | Configuration error alarm becomes active when factory seal is not set. Alarm is checked once an hour. | Smart Meter | Investigate. | |
| L | Customer Leak | Continuous Flow | Triggers when the flow rate through the meter meets or exceeds the configured value for the configured period of time. | Triggers when flow rate exceeds configured value for configured time period. The defaults for 5/8" are 0.25 GPM, 0.05 M3/HR, 2 CF/HR in 24hr period. The defaults for 3/4" are 0.5 GPM, 0.11 M3/HR, 4 CF/HR in 24hr period. The defaults for 1" are 0.75 GPM, 0.17 M3/HR, 6 CF/HR in 24hr period. | Smart Meter | Investigate. |
| H | High Flow | High Flow | Triggers when the flow rate though the meter meets or exceeds the set value for the set time. Could be caused by a broken pipe. | Triggers when flow rate exceeds set value for set period. The defaults for 5/8" are 20 GPM, 4.5 M3/HR, 160 CF/HR in an hour. The defaults for 3/4" are 30 GPM, 6.8 M3/HR, 240 CF/HR in an hour. The defaults for 1" are 50 GPM, 11.4 M3/HR, 400 CF/HR in an hour. | Smart Meter | Investigate. |
| b (also displays battery icon) | Low Metrology Battery Volts | Low Metrology Battery Volts | Triggers when voltage supplied to the metrology is running low. | Triggers when volts drops below 2.8V. | Smart Meter | Investigate. |
| Magnetic Tamper | Magnetic Tamper | Triggered when an attempt to tamper with the meter through the use of a magnet is detected. | Triggers when magnet is detected. | Smart Meter | Investigate. | |
| Non-Volatile Memory Error | Configuration Error | "Non-Volatile Memory Error". NV memory checksum failed. | NV memory checksum failed. | Smart Meter | Investigate. | |
| Reboot | Meter Reboot | Meter has rebooted. | Meter has rebooted. | Smart Meter | Investigate. | |
| Register Removal Tamper | Meter Disconnect Tamper | Triggered when an attempt to remove the register is detected. | Triggers when an attempt is made to remove the register is detected. | Smart Meter | Investigate. | |
| Reverse Flow | Reverse Flow | Triggers an alert when there is a consistent reverse flow for a specified period of time. | Triggers when flow is detected in opposite direction. The default flow rate for 5/8", 3/4" and 1" are 1 GPM, 0.22 M3/HR, 8 CF/HR over a minute. | Smart Meter | Investigate. | |
| Upgrade Mode | Upgrade Mode | Set if the unit is in a mode that is updating the firmware. | Triggered by receipt of a command to start Firmware Update. | Smart Meter | Investigate. |