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Our Approach to Education and Training

Goals and Objectives

Goals
Sensus believes quality education begins with a clear and properly defined learning goal. The goal of a learning event provides the participant with the proper context of what the learning experience is designed to address.

Objectives
Different than goals, learning objectives define and state what the learner should be able to do, recall, describe, identify, etc., as a result of the taking a particular module of instruction.  In short, well defined learning objectives help prepare a learner on what to focus upon during the education event or  module of instruction.

User Role Based

Sensus organizes its Core education around primary utility roles and respective responsibilities.  The material focuses on monitoring and maintaining the Sensus FlexNet® communication network with roles such as FlexNet® Administrator and Operator, while some content is focused on the Customer Service/Billing roles commonly associated with using a meter data management solution such as Sensus® Logic MDM™ or Sensus Analytics™ .

Modularized Instruction

Education is additionally organized into reasonably sized modules of professional content that address one or more specific goals. This modularization allows Sensus role and task-based curriculums to standalone, as well as be separated and re-combined to create a tailored learning experience appropriate for a various Utility’s needs.

Examples of Module Titles

  • RNI Component Overview
  • RNI Configuration and Management Overview
  • Configuring and Managing RNI System Security: User Access Control
  • Configuring and Managing RNI System Security: System Access Control
  • Configuring and Managing RNI System Security: Data Access Control
  • Configuring and Managing RNI System Operation
  • Configuring and Managing the FlexNet® Components: Reprogramming Smart Meters
  • Configuring and Managing the FlexNet® Components: Performing Meter Firmware Download

Effective Presentation

Combining goals and learning objectives, Sensus is able to present the material in a visually engaging way. Additionally, Sensus instructors are certified in presentation and instructional techniques to help them communicate their technical knowledge in ways that do not overwhelm, and focus the attention of the learner.

Billing

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Customer Service/Operator

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System Administrator

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